Privacy Policy

Who we are

This website, tbcaruba.com, is run by Pavia Party & Baby Equipment Rental, trading as Tender Babysitters Care Aruba (“TBC Aruba”, “we”, “us”), Paradera, Aruba. This Privacy Policy explains what personal information we collect when you visit our website or book a babysitter, how we use it, and the choices you have.

Last updated: 16 October 2026. By using this website or booking our services, you agree to the handling of your information as described here. We handle personal information in line with the applicable laws of Aruba.

What information we collect

Booking details you give us: your name, email address, phone number, the hotel, villa or address where the babysitting takes place, the dates and times you book, and any notes you add to your booking.

Information about your children: the number and ages of your children and any details you choose to share so the sitter can care for them safely, such as allergies, medical needs, routines or emergency contacts. Please only share what the sitter needs to know.

Website information: when you visit the site, our hosting provider and plugins may record technical data such as your IP address, browser type and the pages you visit, and store small cookies (for example for your language choice or to keep you signed in). If you create an account, we store your login details and booking history. We also use Google Analytics to understand, in general terms, how visitors find and use our website (for example, which pages are visited most). Google Analytics uses cookies and gives us statistics, not your name or contact details. You can block or delete these cookies in your browser settings.

How we use and share your information

We use your information to take and confirm your booking, assign a sitter, contact you about your booking, send booking confirmations and reminders, handle payments, answer your questions and improve our service. With your permission, we may also send you occasional news or offers from TBC Aruba or our sister company Aruba Crib Rental.

We share your booking details only with the sitter assigned to your booking and with companies that help us run the service, such as our website host, email provider and payment provider. They may only use the information to provide their service to us. We do not sell, rent or trade your personal information.

We may disclose information if the law requires it, to protect the safety of a child, a sitter or another person, or to protect our rights, for example in a dispute about a booking or payment. If a sitter records a serious safety incident as described in our Terms & Conditions, that record is kept securely and only used to verify the incident.

Payments are made through a secure payment link from our payment provider. TBC Aruba does not keep any credit card information.

Emails and opting out

You can stop receiving news and offers at any time by clicking “unsubscribe” in the email or by emailing info [at] tbcaruba [dot] com. We will still send messages that are needed for a booking you have made, such as confirmations and changes.

Links to other websites

Our website links to other websites, such as Aruba Crib Rental, WhatsApp and social media. We are not responsible for how those websites handle your information; please read their own privacy policies.

Security and how long we keep your information

We take reasonable technical and organisational measures to protect your information against loss and unauthorised access. We keep booking information for as long as needed to provide our service and to meet our legal, tax and accounting obligations, and then delete or anonymise it.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always on this page, with the date it was last updated. If we make important changes to how we use your information, we will tell you by email or on our website.

Your rights

You can ask us at any time which personal information we hold about you, and ask us to correct it, delete it or stop using it for news and offers. We may need to keep some information where the law requires it. To make a request, contact us using the details below; we will reply within a reasonable time.

How to contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: info [at] tbcaruba [dot] com

Telephone: +297 630-3703 | +297 732-3801